Refund policy

14-Day Refund Policy

We want you to be completely satisfied with your purchase. If you're not entirely happy with your product, you have 14 days from the date of purchase to request a refund.

Conditions for Refund:

  1. The product must be in its original condition, unused, and in its original packaging.
  2. Proof of purchase, such as a receipt or order confirmation, must be provided.
  3. Refunds will be issued to the original payment method used for the purchase.
  4. Shipping and handling charges are non-refundable.
  5. Refunds will be processed within 7 business days of receiving the returned product.

How to Request a Refund:

  1. Contact us at nanten.nails@gmail.com to initiate the refund process.
  2. Provide your order number and reason for the refund request.
  3. Once your request is approved, you'll receive instructions on how to return the product.

Additional Information:

  • Refunds are subject to inspection of returned items.
  • We reserve the right to refuse refunds for items that do not meet the above conditions.
  • This refund policy applies only to products purchased directly from nanten nails.
  • For further assistance or inquiries, nanten.nails@gmail.com